Just looking at the story that Souths have laid out. A lady contacts them to say that players did this thing & said she were going to email them with the details. Any normal CEO would take her name & contact details & the names of the players involved. After he got off the phone, surely he would have contacted the players to get into his office immediately to get their side of the story, so he at least should know who is in the gun. Then when the girl (allegedly) doesn't get back to them or the email is in the junk folder & not seen (although my email alerts me to stuff in the junk folder which I deal with). With such a serious allegation, wouldn't you get back in touch with the girl in 24 hours to ensure it hasn't got misplaced? As a CEO wouldn't you take ownership of the issue & particularly in this #metoo time wouldn't you follow this up?
The story does not make sense to me unless your CEO is incompetent.