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Account Assistance Thread

Discussion in 'Account Support' started by Mr Invisible, Feb 3, 2018.

  1. Mr Invisible

    Mr Invisible On a short hiatus. Staff Member

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    Sorry to all of you.

    It's an antispam and anti duplicate prevention measure. When signing up from a free email provider (gmail/outlook/etc) the antispam system rates an account a higher risk of being a spammer. Hence it gets flagged for manual approval.

    We used to have a member of our moderation team that was also able to approve accounts (and used to do so daily), but due to internal changes all moderators were set back to the same level of permissions, meaning only administrators can approve accounts.

    Currently we have 3 site administrators, however one has not been online since 2018, and the other since August this year as he is very busy with work. The only active administrator comes on every now and then, and I've raised the issue asking if he can approve the accounts the other day.
     
  2. dog on guard

    dog on guard Previously bulldog tony

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    mr i , im going to nbn & am changing internet carriers
    my current email is xxxxxxxxx
    changing it to xxxxxxxxxx, could you assist me in changing it 2 my new email address
    i would realy appreciate it cheers tony
     
    Last edited by a moderator: Nov 19, 2019
  3. TheThird

    TheThird Waterboy

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    Are there any updates on this?
     
  4. Dog R Us

    Dog R Us Waterboy

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    Im tipping we will all be approved on Xmas Day!!!
     
  5. Gareth

    Gareth Heavy Metal Mod Staff Member Gilded

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    We are waiting for the admins to give this kind of access to a few of us mods, I have asked for another update today.
     
  6. TheThird

    TheThird Waterboy

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    Could the Admin's not do it themselves?
     
  7. Gareth

    Gareth Heavy Metal Mod Staff Member Gilded

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    Yeah, we have asked.

    @habs @Nash can you assist?
     
  8. 187

    187 Previously Horse In the Sin Bin

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    Reading between the lines here... Mr Invisible tightened up the new member registration process whereby only he could approve members and allow them to post, and is yet to hand back the keys since demotion?
     
    Last edited by a moderator: Nov 29, 2019
    • Funny Funny x 1
  9. Gareth

    Gareth Heavy Metal Mod Staff Member Gilded

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    He was the only mod with the access to approve yeah, so the admins aren't used to having to do it. They are apparently going to give a few of us access but as far as I can tell they want to hold back some other access so to do that they need to make some changes. I guess that is taking Nash time to do.

    Hopefully @habs can help in the interim.
     
    • Like Like x 1
  10. ASSASSIN

    ASSASSIN The Bearded Crusader Premium Member Gilded

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    Give it a rest.
     
  11. Mr Invisible

    Mr Invisible On a short hiatus. Staff Member

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    Just to correct you. Nash (admin) tightened up the new member registration process quite some time ago due to (at the time) problems with excessive spam (hi there SEO spammers if you are reading this!). At that time he granted me access to be able to manually approve user accounts.

    Since then however many of the ISPS that spammers use/used have been blacklisted from signing up here, which has dropped spam signups considerably.

    Potentially auto approvals (or at least other methods to verify account legitimacy) could now be used.
     
    • Like Like x 1
  12. Dog R Us

    Dog R Us Waterboy

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    ive figured it out....only Keiran Foran can approve new accounts and he wont do any until he returns from injury!!!
     
  13. Mr Invisible

    Mr Invisible On a short hiatus. Staff Member

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    @habs ... any chance of getting these recent users above approved? Thanks
     
  14. MandM

    MandM New Member

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    Any chance of getting my account approved any time soon ?
     
  15. Gareth

    Gareth Heavy Metal Mod Staff Member Gilded

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    @habs @MandM needs activating. Not sure if anyone else does
     

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